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Home and Community Care (HACC) program

HACC is a jointly funded Australian Government and state/territory government program. It provides funding for basic maintenance and support for people who live at home and whose capacity for independent living is at risk, or who are at risk of premature or inappropriate admission to long term residential care.

These could include:

• older and frail people with moderate, severe or profound disabilities
• younger people with moderate, severe or profound disabilities
• unpaid carers of people assessed as being eligible for the program

HACC services are offered in your home or local community and may be provided by a HACC agency, community health centre or local council.

HACC services provided in the community include:

• centre-based day respite (care, company and group activities in the centre)
• transport (e.g. to a day centre, shopping or appointments)
• social support (e.g. shopping, banking or to appointments)

HACC services provided at home may include:

• domestic assistance (e.g. cleaning, clothes washing and ironing)
• personal care (e.g. help with bathing or showering, dressing)
• home maintenance (e.g. changing light bulbs, fixing door locks)
• home modification (e.g. structural changes to the home including access ramps and bathroom modifications)
• community nursing (e.g. wound dressing)

Some HACC services can be provided either at a community centre or in your home:

• food services
• allied health services (e.g. physiotherapy, podiatry, speech pathology, occupational therapy and advice from a dietitian)
• respite care (giving carers a break from their caring role)
• support services for carers (other support services for carers)

Assessment

In order to assess your needs, a person from a HACC agency talks to you about how you are coping with your daily living. The information you provide is written in the HACC Ongoing Needs Identification (ONI) form. This is used by the HACC agency to decide whether you are eligible for a service and what type of service you need to assist you to remain living at home.

Will I have to pay for a HACC service?

Each HACC service has its own policy on fees, but most services ask for a small contribution, depending on your situation. Special consideration is given to people with limited finances.

Additional information for customers and service providers regarding the HACC program is currently located on the Queensland Health website.