Disability Sector Quality System

• Quality system overview
  • Project team
  • Principles of the system
  • Building capacity and increasing capability
  • Quality system model
    • Quality management system
    • Service user involvement
    • Certification
    • The audit
    • Certification bodies
    • JAS-ANZ and Procedure 28
  • Standards
    • QDSS
    • QDAS
    • ISO 9001:2000
  • Partnerships
• Current developments
  • Support strategies
  • Workshops and forums
• Implementing the quality system
  • Step 1: Establishing the framework
  • Step 2: Service user participation
  • Step 3: Self-assessment
  • Step 4: Continuous improvement
  • Step 5: External validation
  • Post-implementation
• Supporting service providers
  • Financial assistance
    • Service development grants
    • Certification cost grants
    • Maintenance cost grants
  • Sector support
  • Learning and organisational development panel
    • Guide to the panel
    • Panel members
• Supporting service users, families and carers
  • Consultations
  • Current projects
• Publications, tools and resources
  • Publications
  • Tools
  • Resources
• References
• Glossary
• Contacts

Supporting service providers

Throughout the implementation of the Disability Sector Quality System, service providers have been supported in many ways to develop and implement their quality management system.  The quality system project team has used a developmental approach to build capacity and increase capability across the sector.

Over the implementation period, support has been provided to service providers including:

• specialised tools and resources
• specialised workshops and forums
• financial assistance
• support from community resource officers and NDS Queensland
• access to learning and organisational development suppliers.

This section includes information on:

• financial assistance
• sector support
• learning and organisational development panel.