Disability Sector Quality System

• Quality system overview
  • Project team
  • Principles of the system
  • Building capacity and increasing capability
  • Quality system model
    • Quality management system
    • Service user involvement
    • Certification
    • The audit
    • Certification bodies
    • JAS-ANZ and Procedure 28
  • Standards
    • QDSS
    • QDAS
    • ISO 9001:2000
  • Partnerships
• Current developments
  • Support strategies
  • Workshops and forums
• Implementing the quality system
  • Step 1: Establishing the framework
  • Step 2: Service user participation
  • Step 3: Self-assessment
  • Step 4: Continuous improvement
  • Step 5: External validation
  • Post-implementation
• Supporting service providers
  • Financial assistance
    • Service development grants
    • Certification cost grants
    • Maintenance cost grants
  • Sector support
  • Learning and organisational development panel
    • Guide to the panel
    • Panel members
• Supporting service users, families and carers
  • Consultations
  • Current projects
• Publications, tools and resources
  • Publications
  • Tools
  • Resources
• References
• Glossary
• Contacts

JAS-ANZ and Procedure 28

JAS-ANZ is the Joint Accreditation System of Australia and New Zealand. It is the government-recognised accreditation body of management systems and certification bodies.

JAS-ANZ has developed the external assessment component of the Disability Sector Quality System, known as Procedure 28.

Procedure 28 is the General Requirements for Bodies Auditing and Certifying Disability Support Services in Queensland. It has been developed specifically for the quality system but draws on the International Standard ISO 19011 for the fundamental principles of the audit process.

All certification bodies for the quality system must comply with JAS-ANZ Procedure 28 for external assessment of the Queensland Disability Service Standards and the Queensland Disability Advocacy Standards. Procedure 28 also outlines the processes a certification body must follow when conducting audits and certifying service providers.

Refer to the full version of JAS-ANZ Procedure 28 (PDF 361 kB).

An abbreviated guide to the procedure is also available – A guide to JAS-ANZ Procedure 28.

Further information

JAS-ANZ Procedure 28 (PDF 361 kB)

A Guide to JAS-ANZ Procedure 28 (PDF 511 kB)