Handlers
A handler is a person with a disability who relies on a guide, hearing or assistance dog for support. Under the new legislation, all handlers will be required to carry a Handler Identity Card. People in charge of public places and public passenger vehicles may ask to see this card to ensure the dog is certified under the Act.
Eligibility for a Handler Identity Card
You will be eligible to apply for a Handler Identity Card if you:
- reasonably require a guide, hearing or assistance dog to reduce your need for support
- are able to physically control the dog.
If you satisfy the above criteria, you should apply for a card no more than 28 days after an approved trainer or training institution has certified your dog.
Applications
For a copy of the Handler Identity Card application form call 1800 210 976.
The application form must be accompanied by:
- documents and information prescribed under the regulation, including evidence of your disability
-
a photo of you and a photo of your certified dog.
Terms and conditions
- Guide and hearing dog handler cards are valid for 5 years from the date of issue.
- Assistance dog handler cards are valid for 2 years from the date of issue.
- At least 60 days before a handler card expires, a notice will be issued outlining how to apply for a replacement card.
- A card must be returned if it is cancelled or in the event of the death or retirement of the guide, hearing or assistance dog shown on the card.
Last reviewed: 06 July 2009